RETURNS & REFUND POLICY

At Street Race Specialist, every garment is made to order especially for you. Rather than holding inventory, we begin production after your order has been placed. Because of this, our return policy is slightly different from traditional retail stores.

Please read the following information carefully before placing your order.

CHANGE OF MIND

As each garment is produced specifically for your order, we do not accept returns, exchanges or refunds for:

  • Change of mind
  • Incorrect size selected during checkout
  • Preference after receiving the item
  • Accidental orders

We encourage all customers to review our product descriptions and size guides carefully before purchasing.

DAMAGED, DEFECTIVE OR INCORRECT ITEMS

We stand behind the quality of every Street Race Specialist garment.

If your order arrives damaged, defective or you receive the wrong item, we'll make it right.

Please contact us within 7 days of receiving your order and include:

  • Your order number
  • A brief description of the issue
  • Clear photographs showing the problem

Once reviewed, we'll arrange an appropriate solution, which may include a replacement or refund where applicable.

SIZING

Every product page includes sizing information to help you choose the correct fit.

As our garments are made to order, we cannot offer exchanges or refunds for incorrect size selection.

If you're unsure before ordering, we're always happy to help answer sizing questions.

CANCELLING AN ORDER

Because production begins shortly after your purchase is confirmed, cancellations can only be accepted before production has started.

If you need to cancel your order, please contact us as soon as possible.

Once production has begun, your order can no longer be cancelled.

REFUNDS

Where a refund has been approved, it will be processed back to your original payment method.

Please allow 5–10 business days for your financial institution to complete the transaction after the refund has been issued.

LOST PARCELS

If your tracking information indicates your parcel has been lost in transit, please contact us and we'll work with the shipping carrier to investigate.

If a parcel is confirmed as lost, we'll arrange an appropriate resolution.

CONSUMER LAW

Street Race Specialist is an Australian business and complies with the Australian Consumer Law.

Nothing in this Returns & Refund Policy excludes or limits any rights or remedies you may have under applicable consumer protection laws. If you are purchasing from Australia, you may be entitled to a repair, replacement or refund where goods fail to meet the consumer guarantees provided under the Australian Consumer Law.

Customers purchasing from outside Australia may also have rights under the consumer protection laws of their own country.

HOW TO REQUEST ASSISTANCE

If you experience a problem with your order, please contact us with:

  • Your order number
  • Your full name
  • A description of the issue
  • Supporting photographs (if applicable)

EVERY COLLECTION BEGINS WITH A MOMENT. THANK YOU FOR MAKING IT PART OF YOURS.